1. Who We Are
Canadian Info Tech Ltd is a private limited company incorporated in England and Wales (Company No. 15033533), with its registered office at Office #G7, Ground Floor, Castle Cavendish Works (Business Centre), Dorking Rd, Nottingham, NG7 5PN, United Kingdom. We are the data controller for personal data collected through this website.
Data protection enquiries: info@canadianinfotech.co.uk
2. What Data We Collect
- Contact information — name, email address, phone number, and company name when you contact us.
- Usage data — IP address, browser type, pages visited, and time spent on pages.
- Communications — records of correspondence if you contact us by email or phone.
3. How We Use Your Data
- To respond to your enquiries and provide information about our products and services.
- To manage and fulfil contracts or orders you place with us.
- To improve our website and ensure it is presented effectively.
- To comply with our legal and regulatory obligations.
- To send relevant communications where you have given consent or where we have a legitimate interest.
4. Legal Basis for Processing
- Legitimate interests — to operate and improve our business and respond to enquiries.
- Contractual necessity — to fulfil any agreement or order you enter into with us.
- Legal obligation — where required to comply with the law.
- Consent — where you have specifically agreed to receive marketing communications.
5. Data Sharing
We do not sell or rent your personal data. We may share it with:
- Our parent company, Canadian Info Tech LLC (Dubai), where necessary to fulfil a service or contract.
- Trusted third-party service providers bound by confidentiality agreements.
- Regulatory or law enforcement authorities where required by law.
6. Data Retention
We retain personal data only as long as necessary. Enquiry records are typically kept for up to 3 years. Contract-related data is retained for up to 7 years in line with UK financial record-keeping requirements.
7. Your Rights
Under UK GDPR you have the right to:
- Access — request a copy of the data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no compelling reason to continue processing.
- Restrict processing — request that we limit how we use your data.
- Data portability — receive your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interests or for direct marketing.
To exercise any right, contact us at info@canadianinfotech.co.uk. We will respond within 30 days.
8. Cookies
This website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS to ensure data in transit is encrypted.
10. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ICO: ico.org.uk · Helpline: 0303 123 1113
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.
Last updated: June 2025 · Canadian Info Tech Ltd · Company No. 15033533 · Nottingham, UK
